Privacy Policy

How we collect, use, and protect your information

Last updated: January 2025

This Privacy Policy describes how Intellectyx ("we," "our," or "us") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number)
  • Company information and job title
  • Account credentials and preferences
  • Communication history and support requests
  • Payment and billing information

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system and device identifiers
  • Website usage data and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our AI development services
  • Processing transactions and managing accounts
  • Communicating about services, updates, and support
  • Personalizing your experience and recommendations
  • Analyzing usage patterns and service performance
  • Complying with legal obligations and preventing fraud
  • Marketing and promotional communications (with consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist in service delivery
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights
  • Consent: When you explicitly authorize information sharing
  • Aggregated Data: Non-identifiable, aggregated information for analytics

4. Data Security

We implement comprehensive security measures to protect your information:

  • Industry-standard encryption for data transmission and storage
  • Regular security audits and vulnerability assessments
  • Access controls and employee training programs
  • Secure data centers with physical and digital safeguards
  • Incident response procedures and breach notification protocols

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Deliver relevant advertisements (with consent)

You can control cookie preferences through your browser settings or our cookie consent manager.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your information
  • Objection: Object to certain types of processing
  • Withdraw Consent: Revoke previously given consent

7. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on:

  • The nature of the information and services provided
  • Legal and regulatory requirements
  • Business needs and legitimate interests
  • Your account status and activity level

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes and codes of conduct

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including the rights listed in Section 6 above. Our lawful basis for processing includes consent, contract performance, legal obligations, and legitimate interests.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: hello@intellectyx.ai

Address: 680 East Colorado Boulevard, Suite 180

Pasadena CA 91101

United States

Response Time: We will respond to privacy requests within 30 days of receipt.

Questions about our privacy practices? Contact our privacy team